My name is Jim and I am an experienced commercial and residential, fully licensed and insured, solo operator dedicated to providing exceptional lawn care services. I proudly cover the areas of North, West, and South Lakeland, as well as Eastern Plant City, ensuring that each client's mowing needs are met with the utmost professionalism and attention to detail.
I offer a range of services from the basic Mowing, Edging, and Weedeating to Brush Cleanups, Hedge Trimming, Bed Maintenance, and some Tree Trimming.
See policies below for billing, late fees, expectations, etc…
Krakken Lawn Service Service Policies:
Clear, Professional Policies to Ensure Consistent, High-Quality Lawn Care Across the Lakeland/Plant City area.
At Krakken Lawn Service, we are committed to consistency, communication, and delivering premium results every visit.
These policies are designed to keep your service running smoothly while maintaining the highest standards.
1. Service Scheduling
Services are performed on a recurring schedule (weekly, bi-weekly, or annual plans such as 39-42 visits per year).
Service routes, timing, and frequency are determined by Krakken Lawn Service to ensure efficiency and quality.
Service days may vary due to routing, weather, or operational needs.
Arrival times are not guaranteed.
2. Property Access
Customers must ensure:
Gates are unlocked
Pets are secured
If access is not available at the time of service:
The visit may be skipped
A trip fee or full service charge may apply
3. Weather & Scheduling Adjustments
Services may be delayed due to rain, saturated ground, or unsafe conditions.
Delays do not qualify for refunds
Service will be rescheduled based on route availability and lawn conditions
Florida lawns experience seasonal growth changes:
During slower growth periods, service frequency may be adjusted
This helps protect lawn health and avoid unnecessary cutting
4. Payment & Billing
A valid credit or debit card may be kept on file for all recurring services if payments are routinely late or upon customer request.
Services are billed automatically (per visit or monthly plans)
Any unpaid balance after 7 days may be automatically charged (see above)
Late balances may incur a 10% late fee
Past due accounts may result in service suspension
5. Cancellations & Service Changes
A minimum of 24-hour notice is required for cancellations or changes
Same-day cancellations or failure to provide access may result in:
Full service charge or Trip fee
Recurring services require written notice to cancel.
6. Trip Fee Policy
If service is not canceled at least 24 hours prior, a $15 trip fee may be applied.
This applies if:
Service is canceled same-day or upon arrival
Property is not accessible (locked gate, pets not secured)
Service cannot be completed due to on-site conditions
7. Yard Preparation Requirements
Customers must:
Remove toys, hoses, furniture, and debris
Ensure lawn is clear and ready for service
Failure to prepare may result in:
Partial service
Additional charges
Or skipped visit billed at full rate
8. Pet Waste Policy
Lawns must be free of excessive pet waste.
Crews will not mow over pet waste
Service may be skipped and billed
Cleanup may result in additional charges
9. Overgrowth & Initial Service Condition
Overgrown lawns may require:
A one-time cleanup fee
Additional labor charges
Skipping services may result in excessive growth.
Lawns requiring extra time or multiple passes will be subject to additional charges on the next visit.
10. Damage & Liability
Krakken Lawn Service is not responsible for damage to:
Hidden or unmarked sprinkler heads
Wires, cables, or invisible fencing
Loose or improperly installed items
Customers are responsible for clearly marking all hazards.
All concerns must be reported within 24 hours of service.
11. Satisfaction Guarantee
If you’re not satisfied:
Contact us within 24 hours
We will review and schedule a touch-up if needed
Refunds are not guaranteed.
12. Scope of Services
Standard service includes:
Mowing
Edging
String trimming
Blowing
Additional services (quoted separately):
Bush trimming
Weed control
Mulch or rock installs
Irrigation repairs
13. Pricing Structure & Plan Consistency
Pricing is based on lawn size, condition, and frequency
Annual plans (ex: 42 visits) are billed evenly monthly
Pricing may be adjusted with notice due to:
Property changes
Service changes
Increased operational costs
14. Service Refusal Policy
Krakken Lawn Service reserves the right to refuse or discontinue service if:
Property conditions are unsafe
Repeated access issues occur
Policies are not followed
Keeping up with your property is a team effort and all of us must work together and communicate to make a great looking yard.